FAQ's

Shipping, Return & Refund

Shipping

All orders are shipped within 48 to 72 hours after the order is received.

Tracking # is provided by the shipping carrier (USPS). We will update your order status with the tracking information and send a notification to the email address provided with the order.

Return and Refunds

To be eligible for a return, your item must be unused and in the same condition that you received it. Return can be made within 30 days of receiving the merchandise. The customer is responsible for any shipping costs associated with the return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will then process the refund.

If you have any additional questions, feel to submit a request via contact us form or send us an email at hello@rickyrinski.com.